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Urban energy. Optimized.

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Sympheny is an early-stage startup.
Fast-paced. Young. Global.
Driving the sustainable energy future.

Open positions ☝️🙋

> Business development manager / Sales engineer (60-100%)
> Sales engineer / Customer success manager(100%)
> Operations assistant - Finance & HR (40-50%)
> Open application for Internship or Junior position - Energy Sector (50-100%)
Business development manager / Sales engineer (60-100%)
Urban Sympheny AG, Working location: Partially remote / partially on-site

Who we are

  • SaaS B2B startup
  • Founded April 2020; Spinoff of Empa
  • Headquarters: Dübendorf, Switzerland

Sympheny empowers the planners and managers of buildings & local areas to drive the global energy transition. We offer a Web app that supports optimized energy planning & management of sites from a building to a neighborhood to an entire city. With Sympheny's unique synthesis of digital twin technology and powerful algorithms, energy performance objectives which previously seemed unthinkable are transformed into practicable design solutions. And analyses which previously took days can be completed in hours. For Sympheny's customers, this means more confidence and transparency in achieving their sustainability objectives, and less time & money wasted along the way.

Responsibilities

- Business development:

  • Identify and develop new business opportunities (e.g. new market segments, prospective customers and partners) for Sympheny in Switzerland and internationally
  • Build and maintain an expert understanding of market trends, customer needs, regulatory developments and competition across different market segments
  • Further develop the customer journey for different customer segments and derive the business cases to use with partners/customers as a basis for determining pricing and prioritizing the planning of new developments
  • Collaborate in continuous optimization of Sympheny's product-market fit, product development and competitive positioning with the product development, customer experience and management teams
  • Further develop Sympheny's sales operations in collaboration with the sales and management teams, with emphasis on scalable processes and instruments as well as CRM ways of working

- Customer acquisition & sales:

  • Generate and close sales leads/opportunities
  • Nurture relationships with existing/new customers/partners, incl. Customer Success activities
  • Represent Sympheny at workshops, conferences, trade shows and other events

- In addition, the role is anticipated to contribute to:

  • Development of marketing content (e.g. LinkedIn posts, articles, blog posts)
  • Customer project delivery
  • Corporate development activities adjacent to the key responsibilities above

Ideal candidate profile

  • Experience working in one or more of Sympheny'starget market segments (engineering firms, energy utilities, real estate), withan initial network in one or more segments and a familiarity with customer priorities and requirements
  • Engineering or business engineering degree from a top-tier university
  • Experience with B2B SaaS businesses / sales
  • Technical knowledge sufficient to explain the technological underpinnings of Sympheny's product(s), to demonstrate the products and to use them in live projects
  • Experience working in one or more of Sympheny's target market segments, with an initial network in one or more segments and a familiarity with customer priorities and requirements
  • Excellent presentation, communication and stakeholder management skills
  • Strong analytical skills
  • Self-organized, able to prioritize in the face of shifting priorities, willing to be challenged
  • Enthusiastic about making an impact and building and scaling a SaaS venture
  • Fluency in English, German and French
  • Interest in sustainability and contributing to the global energy transition
  • Experience working with a CRM system is a plus

The candidate will be embedded within the company's business development and sales teams.

Why us

  • Opportunity to shape, build and grow an exceptional product-led SaaS venture, with responsibility from Day 1
  • Results-driven work environment with flat hierarchy and fast decision making
  • Digital-first, hybrid environment with remote and on-site options
  • Professional development budget for courses, literature, coaching, etc
  • The work equipment you need
  • Competitive compensation package
  • International and diverse team of driven tech and energy enthusiasts as well as entrepreneurs
  • Highly collaborative culture & team activities
  • Contribute meaningfully to sustainable development and the energy transition

Sales engineer / Customer success manager (100%)
Urban Sympheny AG, Working location: Partially remote / partially on-site

Who we are

  • SaaS B2B startup
  • Founded April 2020; Spinoff of Empa
  • Headquarters: Dübendorf, Switzerland

Sympheny empowers the planners and managers of buildings & local areas to drive the global energy transition. We offer a Web app that supports optimized energy planning & management of sites from a building to a neighborhood to an entire city. With Sympheny's unique synthesis of digital twin technology and powerful algorithms, energy performance objectives which previously seemed unthinkable are transformed into practicable design solutions. And analyses which previously took days can be completed in hours. For Sympheny's customers, this means more confidence and transparency in achieving their sustainability objectives, and less time & money wasted along the way.

Responsibilities

- Customer acquisition & sales:

  • Generate and close sales leads/opportunities
  • Nurture relationships with existing/new customers/partners.
  • Represent Sympheny at workshops, conferences, trade shows and other events

- Customer success management:

  • Develop a keen understanding of the requirements, perspectives and preferences of Sympheny's customers, how customers are using Sympheny's software and common challenges/pitfalls in doing so. On this basis, provide inputs/suggestions to Sympheny's product development team.
  • Develop and implement processes for quantifying the success of customers with respect to the use of Sympheny's software, the value being derived and pitfalls/challenges encountered.
  • Hold presentations, workshops and webinars to existing and prospective Sympheny customers to demonstrate the software, its features, its potential applications and the value added in energy planning.
  • Develop video and text tutorials, guidelines and documentation to help customers get the most value from Sympheny's software.
  • Provide project-based and technical support to Sympheny's customers; contribute to customer project delivery

- In addition, the role is anticipated to contribute to:

  • Development of marketing content (e.g. LinkedIn posts, articles, blog posts)
  • Corporate development activities adjacent to the key responsibilities above
  • Depending on the profile of the candidate, other business development activities

Ideal candidate profile

  • Engineering degree from a top-tier university
  • Technical knowledge sufficient to explain the technological underpinnings of Sympheny's product(s), to demonstrate the products and to use them in live projects.
  • Experience working in one or more of Sympheny's target market segments and a familiarity with customer priorities and requirements
  • Strong customer orientation, and excellent presentation and communication skills
  • Strong analytical skills
  • Self-organized, able to prioritize in the face of shifting priorities, willing to be challenged
  • Enthusiastic about making an impact and building and scaling a SaaS venture
  • Fluency in English, German and French
  • Interest in sustainability and contributing to the global energy transition
  • Experience working with a CRM system is a plus

The candidate will be embedded within the company's customer success and sales teams, and will collaborate closely with the product development team.

Why us

  • Opportunity to shape, build and grow an exceptional product-led SaaS venture, with responsibility from Day 1
  • Results-driven work environment with flat hierarchy and fast decision making
  • Digital-first, hybrid environment with remote and on-site options
  • Professional development budget for courses, literature, coaching, etc
  • The work equipment you need
  • Competitive compensation package
  • International and diverse team of driven tech and energy enthusiasts as well as entrepreneurs
  • Highly collaborative culture & team activities
  • Contribute meaningfully to sustainable development and the energy transition

Operations assistant - Finance & HR (40-50%)
Urban Sympheny AG, Working location: Partially remote / partially on-site

Who we are

  • SaaS B2B startup
  • Founded April 2020; Spinoff of Empa (ETH Domain)
  • Headquarters: Dübendorf, Switzerland

Sympheny empowers the planners and managers of buildings & local areas to drive the global energy transition. We offer a Web app that supports optimized energy planning & management of sites from a building to a neighborhood to an entire city. With Sympheny's unique synthesis of digital twin technology and powerful algorithms, energy performance objectives which previously seemed unthinkable are transformed into practicable design solutions. And analyses which previously took days can be completed in hours. For Sympheny's customers, this means more confidence and transparency in achieving their sustainability objectives, and less time & money wasted along the way.

Responsibilities

- Main responsabilities of the position:

  • Carry out the company's monthly payroll accounting
  • Process invoices and employee expenses; general bookkeeping
  • Invoice customers; track payment of invoices and issue payment reminders
  • Update employee data in Sympheny's payroll system
  • Coordinate/organize company events
  • Provide general operational and administrative support to ensure efficient office operation

- In addition, the role is anticipated to contribute to:

  • Preparation of marketing material for events
  • Corporate development activities adjacent to the key responsibilities above

Ideal candidate profile

  • Experience with bookkeeping/invoicing processes and software, payroll accounting, and HR processes in Switzerland
  • Ability to communicate fluently in English and German, in written and verbal form.  French language skills are a plus
  • Knowledge of basic office software including: Microsoft Word, Excel, Outlook, PowerPoint and Adobe Acrobat
  • Self-motivated, reliable, flexible and interested to work in a startup environment.

Why us

  • Results-driven work environment with flat hierarchy and fast decision making
  • Digital-first, hybrid environment with remote and on-site options
  • Competitive compensation package
  • International and diverse team of driven tech and energy enthusiasts as well as entrepreneurs
  • Highly collaborative culture & team activities
  • Opportunity to contribute meaningfully to sustainable development and the energy transition

Wanna put in practice your Energy Engineering or Coding skills?☝️🙋

Open application for Internship or Junior position - Energy Sector (50-100%)
Location Dübendorf (Zürich), Switzerland  (Currently remote)
We are always looking for motivated candidates who would like to have an internship or just a direct junior position in Sympheny and learn more about urban energy optimization and how to build the software to make this happen for our clients!

Urban energy. Optimized.

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